We accept PayPal payments or Checks only:   Please visit us , SCHOOL BUS GIFTS on ETSY if you want another payment.


Alternate Shipping address - We will ship to an alternate address only if the addressee is the same person as the credit card holder. If you provide an incorrect address or redirect a shipment on your end your credit card will be charged an additional $10.00, that's what we are charged if the above happens. Your credit card will show this additional charge along with the reason and a copy of this policy statement. bullet


WE DO NOT SHIP TO PO BOXES. We cannot get delivery confirmation shipping to a PO Box. We Do Not Ship to partial names. You must provide a complete name, eg: First name Surname. AK, HI, PR AND TERRITORIES MUST SELECT PRIORITY SHIPPING, SEE CHECKOUT.


We do not have the resources to offer overnight or second day shipping.


Your Satisfaction is guaranteed, under the following guidelines. We serialize all merchandise. All returns must be pre-coordinated with us. All returns or shortages must be declared within 5 days of receipt. Do not return merchandise without an authorization.

A.  Return and outbound shipping is at buyer's expense.

Returns for damaged or missing part merchandise will be allowed and the cost of the merchandise refunded. Minor manufacturing flaws, paint or otherwise, are beyond our control and returns for such will be subject to the restock fee. Return shipping is at your expense. Returns for buyer's remorse will be assessed a 20% restock fee and return shipping is not compensated. Authorized Returns that are damaged severely beyond your initial description in the return shipment or missing factory packaging, will be subject to the 20% restock fee. Please package to prevent further damage and return in original factory package. A 50% restock fee is assessed for any return not in original manufacturers packaging.   


B.  Policy Custom Built, No returns on lettering errors caused by your error on order submission.

Custom Build models are one of a kind, they are personalized for the buyer with lettering, new paint and special prototypical attachments. They will strongly represent the models in the photos in the Custom Build section of the website. They are not intended for child's play, they are for over 12 collectors only. If you want to return your model for any reason, we will issue store credits for our website, provided the model is returned to us in the original factory packaging, in the same condition as shipped. Return credits will equal the cost of the item, less a 20% restock fee and return shipping is not included. You can use the credits on any of our websites. If you ignore the policy and do a chargeback on your card, we will contest it with our written policy. which is stated before you purchase and on your invoice. When the case is resolved, no site credits will be issued.


PRIVACY - Regarding your personal information and shopping.

  We keep no information, we share no information.   That is the simple truth.


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